Refund Policy

Due to the digital nature of our credits and AI-generated content, refunds are generally not provided. However, exceptions may be considered for the following situations:

• Credits not received after purchase
• Technical issues preventing credit usage
• Service malfunctions affecting video generation

Refund Request Process

For refund requests, please contact us at support@careercopilotai.com. In your request, please include:

• Your account email address
• Date of purchase
• Reason for the refund request
• Any relevant details or screenshots

Refund Evaluation

Each refund request will be evaluated on a case-by-case basis. We strive to respond to all refund requests within 3-5 business days.

Non-Refundable Items

The following are generally not eligible for refunds:

• Used credits
• Subscription fees for time periods already elapsed
• Requests made after 30 days from the purchase date

Refund Method

If a refund is approved, it will be processed using the original payment method. Please allow 5-10 business days for the refund to appear on your statement.

Policy Changes

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting on our website.